Make the Sale!
Two weeks ago new shoppers came to the store to take advantage of the Clearance Specials and they were looking for a new leather sofa and leather recliner. The sofa was easy, they loved the last Whitmore Sherrill one I had on the floor. The recliner though, not so much, the colors were wrong for her on the ones I had in stock. The wife was adamant they had to match in color, or be very close and she was not budging, and they didn't want to order a new recliner as they were bargain-shopping. Looked like the sale wasn't happening....
BUT.....I did have the matching recliner at my home, my Hancock and Moore Westwood also in a brown burnished leather. So, I sold them my own personal recliner at my house which wasn't very old and of course, meticulously maintained.
My wife just rolled her eyes at me......but hey! It's a sale!
So I had my delivery guys take the H&M Westwood we had in the store in Champion Bark leather (that no one really liked the color on) and swap them out. And you know what? I'm just as happy with that color as the Cameo I had in the previously. had two less pieces to move upstairs!
Last edited by drcollie; 03-11-2024 at 10:42 AM.
Duane Collie
Straight answers from thirty-six years in the business.
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