That is unfortunate! Any experienced retailer / dealer when they find out the client has some knowledge base should build upon that and continue to move the conversation forward. It demonstrates an educated buyer who is serious, so the sale is mostly completed at that point. If the dealer is getting beat up on price, they should explore accessories like nightstands and cocktail tables, give up some margin on that sofa and get it back on the other pieces!

Most people prefer to buy locally, so it’s not that difficult, however there are those than entrench and become defense. Once that happens, the customer is going to walk.