At 15 years of use I can guarantee you that your existing set is used up. Beds degrade internally at a slow rate, so slow that most people don't realize their bed is shot until they happen to stay at a nice hotel on a trip and discover the hotel bed is firm and comfortable!
Its important not to confuse a bed warranty with a bed lifespan. The two have nothing to do with one another. In most cases, the bed "warranty" outlasts the service life of the bed. When a bed breaks down internally, its not a manufacturing defect, its simply worn out. Manufacturers know that a strong warranty creates an image of longevity.
The average lifespan of most bedding before degrading is appx. seven years. Some of the better makes can go ten. After that the bed is well past its prime but most folks push them many years beyond that.
Do you need a new box spring? As Steve says they are designed to work as integrated units for the best comfort and support. I always replace my box spring when I replace the matt. In most cases, warranties are void if you don't use the pieces as a set, but warrranties are rarely used anyway.
A lot of bedding sold these days is not designed to be flipped top-to-bottom. In my opinion, this is a trend driven entirely by customer feedback. Most people loathe to rotate and flip their mattresses, so how does the industry respond? The NO FLIP mattress! Ta-da!! Give 'em what they want. Just live with the settling and sell more bedding faster is what I'm guessing will happen.
I'm a one-brand store and only sell Royal-Pedic, but thats what I wanted to have in my house, so I got the dealership mainly for that reason. I used to carry King Koil many years ago (awful), and then Shifman after that (good bed, but Bloomies has a lock on the account), and not am R-P.
I know ABC Carpet and Home in Manhattan is a R-P dealer, but you might get sticker shock from them. Still, you can try out the bedding there and see if it works for you.
Duane Collie
Straight answers from thirty-six years in the business.
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